Privacy Policy

Last updated: [DATE]

Draft — have this reviewed before publishing This is a starting template describing the data this Service is known to process. Confirm it matches your actual setup exactly (including any tools added later) and have it reviewed before publishing — GDPR non-compliance carries real penalties.

1. Who we are

This Privacy Policy explains how [YOUR NAME / BUSINESS NAME] ("we", "us") collects, uses, and protects personal data when you use Wyckoff IQ (the "Service"). We are the data controller for the personal data described below.

Contact: [YOUR CONTACT EMAIL]

2. What data we collect

Data	Why we collect it
Email address	Account identification, billing receipts, support communication
Discord username	To grant you the correct role/access in the Wyckoff IQ Discord after checkout
TradingView username	To grant you access to the invite-only indicator
Payment information	Processed directly by our payment processor (Stripe) — we do not store your card details ourselves
Subscription & access records	To track who has active access and for how long, stored in our database

3. How we use your data

To provide and maintain the Service (granting/revoking Discord roles and indicator access based on subscription status)
To process payments and manage your subscription
To respond to support requests
To comply with legal and accounting obligations

We do not sell your personal data, and we do not use it for advertising.

4. Who we share data with

We use the following third-party services to operate Wyckoff IQ. Each processes a portion of your data as described:

Service	Purpose
Stripe	Payment processing and subscription billing
Discord	Community access, role management, and alert delivery
TradingView	Indicator access (granted via your TradingView username)
Cloudflare	Website hosting, and backend infrastructure (database and caching) that stores your subscription and access records

These providers may process data outside the European Union (notably in the United States). Where applicable, this transfer relies on the provider's own compliance mechanisms (such as Standard Contractual Clauses). We do not share your data with any other third party beyond what's needed to operate the Service.

5. How long we keep your data

We retain account and subscription records for as long as your account is active, and for a limited period afterward as required for accounting and legal purposes (typically up to [X years, per your accountant's guidance — French commercial record-keeping is generally 5–10 years]). You can request earlier deletion of data we're not legally required to retain — see Section 7.

6. Security

We take reasonable technical measures to protect your data, including encrypted connections and access-controlled infrastructure. No system is perfectly secure, and we cannot guarantee absolute protection against unauthorized access.

7. Your rights (GDPR)

If you are located in the EU/EEA (or otherwise protected by GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten"), subject to legal retention obligations
Request a copy of your data in a portable format
Object to or restrict certain processing
Lodge a complaint with your national data protection authority (in France, the CNIL — cnil.fr)

To exercise any of these rights, contact us at [YOUR CONTACT EMAIL].

8. Cookies

This website does not currently use analytics or tracking cookies. If that changes, this policy will be updated and a cookie consent mechanism will be added as required by French/EU law.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated with reasonable notice.

10. Contact

Questions about this policy or your data can be sent to [YOUR CONTACT EMAIL].